Can I use content from another website as a knowledge base?

This is an FAQ entry for the WordPress chatGPT SmartSearchWP plugin.

No. SmartSearchWP answers only from the content of the WordPress site where the chatbot is installed. It cannot read or index another website, not even another site you own, and it does not search the internet when it answers. See: Does the chatbot go online to search for information?

Which content can be used as a knowledge base? #

The content of your site that you select in Contexts:

• your pages and posts, in the free version;
• your WooCommerce products, with the WooCommerce addon;
• PDF files from your media library, with the PDF addon;
• your custom post types and ACF fields, with the Custom Post Type & ACF addon.

Details: What content does SmartSearchWP index?

What if the information is on another site? #

Copy it to your WordPress site as pages or posts, or upload it as a PDF to your media library with the PDF addon. Then add this content to Contexts and click “Training AI”: the chatbot will be able to use it. See: How do I define the chatbot’s knowledge base in relation to my content?