We’ll do our best to answer your questions in our FAQ section.
If you can’t find the answer to your question here, don’t hesitate to leave us a message via hello[@]smartsearchwp.com.
Features
29
- Can I use content from another website as a knowledge base?
- What content does SmartSearchWP index?
- Does the chatbot understand voice? What is the microphone for?
- How do I hide the chatbot on mobile or on certain pages?
- Does the RAG Auto Sync addon automatically regenerate embeddings?
- Can I see an example of how the Full Page addon works?
General
35
- What happens when the premium license expires?
- Which AI models are compatible with SmartSearchWP?
- Can the chatbot display my WhatsApp, Viber, or work email?
- Where can I download the free version vs. the Premium version of SmartSearchWP?
- How does SmartSearchWP handle languages and multilingual functionality?
- What can you customize for free in SmartSearchWP (freemium)?
Premium
13
- What happens when the premium license expires?
- Differences Between Core Reports, Analytics Add-ons, and Third-Party Plugin Recommendations
- How can I direct the chatbot to my services, products, or pricing?
- Are SmartSearchWP add-ons sold separately?
- Are there any promotions or discounts on SmartSearchWP add-ons?
- SmartSearchWP Partner and Reseller Program
Technical
37
- Is SmartSearchWP compatible with my theme, Elementor and translation plugins?
- Is my site’s content sent to OpenAI to create the embeddings?
- What to do if the chatbot shows an OpenAI error (model unavailable, quota exceeded, error 429)?
- SmartSearchWP Technical Requirements (PHP, MySQL, WordPress)
- The chatbot displays “Forbidden” or an error page—what should I do?
- Is it possible to customize the code of displayed events? Can I display an event with an image and text as a card? Is there a way to overwrite custom templates?