The chatbot’s thumbnail is displayed on my site, but nothing happens when I click on it. What should I do?

This is an FAQ answer for the WordPress plugin chatGPT SmartSearchWP.

If the chatbot’s thumbnail appears but doesn’t open when you click on it, there may be a conflict with your caching plugin, especially if JavaScript files are minified, bundled or cached.

In this case, you must exclude the plugin’s main JavaScript file from optimization or caching.

Add the following file to the list of excluded JavaScript files in your cache plugin (e.g. WP Rocket, Autoptimize, etc.):

/wp-content/plugins/smartsearchwp/js/dist/wdgpt.main.bundle.js

After making this modification, clear your site’s cache and reload the page. The chatbot should now function correctly.