{"id":7020,"date":"2026-07-23T17:42:42","date_gmt":"2026-07-23T15:42:42","guid":{"rendered":"https:\/\/www.smartsearchwp.com\/docs\/de-chatbot-geeft-forbidden-of-een-foutpagina-weer-wat-moet-ik-doen\/"},"modified":"2026-07-23T17:46:04","modified_gmt":"2026-07-23T15:46:04","password":"","slug":"de-chatbot-geeft-forbidden-of-een-foutpagina-weer-wat-moet-ik-doen","status":"publish","type":"docs","link":"https:\/\/www.smartsearchwp.com\/nl\/docs\/de-chatbot-geeft-forbidden-of-een-foutpagina-weer-wat-moet-ik-doen\/","title":{"rendered":"De chatbot geeft \u2018Forbidden\u2019 of een foutpagina weer \u2014 wat moet ik doen?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Dit is een antwoord op een veelgestelde vraag over de <a href=\"https:\/\/www.smartsearchwp.com\/nl\/\">WordPress-plugin chatGPT SmartSearchWP<\/a>.<\/p>\n\n<h2 class=\"wp-block-heading\">Symptomen<\/h2>\n\n<ul class=\"wp-block-list\">\n<li>De chatbot wordt weergegeven, maar er verschijnt <strong>geen antwoord<\/strong> nadat ik een bericht heb verzonden.<\/li>\n\n\n\n<li>In de ontwikkelaartools van de browser (tabblad <em>Netwerk<\/em>) mislukt het volgende verzoek met foutcode <strong>403 Forbidden<\/strong>:  <code>POST \/wp-json\/wdgpt\/v1\/retrieve-prompt<\/code><\/li>\n\n\n\n<li>Soms zag de bezoeker voorheen de onbewerkte tekst van een foutpagina in het chatbalkje verschijnen (\u201eForbidden \u2014 You don&#8217;t have permission to access this resource\u201d).<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">Oorzaak<\/h2>\n\n<p class=\"wp-block-paragraph\">Het ligt <strong>niet<\/strong> aan de OpenAI-sleutel of aan de configuratie van de contexten in SmartSearchWP.<\/p>\n\n<p class=\"wp-block-paragraph\">Bij sommige hostingpakketten blokkeert een <strong>beveiligingsfilter<\/strong> (WAF, ModSecurity, Wordfence, CDN OVH Basic, enz.) <strong>POST-verzoeken<\/strong> naar de REST-API van de chatbot <strong>voordat<\/strong> deze WordPress bereiken.<\/p>\n\n<p class=\"wp-block-paragraph\">Het genereren van contexten of embeddings kan gewoon doorgaan, omdat daarvoor andere routes worden gebruikt. Alleen de interactie <strong>tussen bezoeker en chatbot<\/strong> is hierdoor getroffen. <\/p>\n\n<h2 class=\"wp-block-heading\">Oplossing \u2014 SmartSearchWP bijwerken<\/h2>\n\n<p class=\"wp-block-paragraph\">Vanaf versie <strong>2.7.4<\/strong> biedt de plug-in:<\/p>\n\n<ol class=\"wp-block-list\">\n<li><strong>probeert<\/strong> de REST-aanroep automatisch <strong>opnieuw<\/strong>;<\/li>\n\n\n\n<li><strong>schakel<\/strong> over naar <code>admin-ajax.php<\/code> als <code>\/wp-json\/<\/code> vastloopt;<\/li>\n\n\n\n<li>geeft de bezoeker een <strong>duidelijke melding<\/strong> weer in plaats van de ruwe HTML-code van de fout.<\/li>\n<\/ol>\n\n<p class=\"wp-block-paragraph\"><strong>Stappen:<\/strong><\/p>\n\n<ol class=\"wp-block-list\">\n<li>Ga naar <em>Dashboard \u2192 Updates<\/em> (of <em>Plug-ins \u2192 SmartSearchWP<\/em>).<\/li>\n\n\n\n<li>Installeer versie <strong>2.7.4<\/strong> of hoger.<\/li>\n\n\n\n<li>Leeg de cache (cache-plug-in, CDN, browser) en test een vraag in de chatbot.<\/li>\n<\/ol>\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Als de update niet meteen verschijnt, probeer het dan over een paar uur nog eens: WordPress.org kan even de tijd nemen voordat de nieuwe versie beschikbaar wordt gesteld.<\/p>\n<\/blockquote>\n\n<h2 class=\"wp-block-heading\">Als het probleem na versie 2.7.4 nog steeds bestaat<\/h2>\n\n<p class=\"wp-block-paragraph\">Vraag uw hostingprovider (of configureer uw WAF\/CDN) om het volgende <strong>toe te staan of uit te sluiten<\/strong>:<\/p>\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Verzoek<\/th><th>Details<\/th><\/tr><\/thead><tbody><tr><td><code>POST \/wp-json\/wdgpt\/v1\/retrieve-prompt<\/code><\/td><td>Hoofd-REST-route van de chatbot<\/td><\/tr><tr><td><code>POST \/wp-admin\/admin-ajax.php<\/code><\/td><td>Fallback \u2014 actie  <code>wdgpt_retrieve_prompt<\/code><\/td><\/tr><\/tbody><\/table><\/figure>\n\n<p class=\"wp-block-paragraph\"><strong>Diagnosetest:<\/strong> schakel het CDN of de WAF tijdelijk uit. Als de chatbot zonder deze componenten werkt, is de oorzaak bevestigd. <\/p>\n\n<h2 class=\"wp-block-heading\">Hostingproviders die vaak worden genoemd<\/h2>\n\n<ul class=\"wp-block-list\">\n<li><strong>OVH<\/strong> (met name CDN Basic)<\/li>\n\n\n\n<li><strong>Wordfence<\/strong><\/li>\n\n\n\n<li><strong>ModSecurity<\/strong> (regels voor shared hosting)<\/li>\n\n\n\n<li>Overige WAF&#8217;s \/ applicatie-firewalls<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">Hulp nodig?<\/h2>\n\n<ul class=\"wp-block-list\">\n<li>Ondersteuning voor plug-ins: <a href=\"https:\/\/wordpress.org\/support\/plugin\/smartsearchwp\/\">WordPress.org-forum<\/a><\/li>\n\n\n\n<li>Discussiethread: <a href=\"https:\/\/wordpress.org\/support\/topic\/forbidden-access-7\/\">Verboden toegang<\/a><\/li>\n\n\n\n<li>Contact: <a href=\"mailto:hello@smartsearchwp.com\">hello@smartsearchwp.com<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>De chatbot kan de melding \u201eForbidden\u201c weergeven wanneer de host of een CDN de REST-aanroep blokkeert. Vanaf versie 2.7.4 handelt SmartSearchWP dit automatisch af. <\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"doc_category":[82],"doc_tag":[123,121,124,126,125,122],"class_list":["post-7020","docs","type-docs","status-publish","hentry","doc_category-technisch","doc_tag-123","doc_tag-chatbot","doc_tag-fout","doc_tag-rest","doc_tag-verboden","doc_tag-waf"],"acf":[],"year_month":"2026-07","word_count":323,"total_views":"2","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Webdigit","author_nicename":"webdigit","author_url":"https:\/\/www.smartsearchwp.com\/nl\/author\/webdigit\/"},"doc_category_info":[{"term_name":"Technisch","term_url":"https:\/\/www.smartsearchwp.com\/nl\/docs-category\/technisch\/"}],"doc_tag_info":[{"term_name":"403","term_url":"https:\/\/www.smartsearchwp.com\/nl\/docs-tag\/403\/"},{"term_name":"chatbot","term_url":"https:\/\/www.smartsearchwp.com\/nl\/docs-tag\/chatbot\/"},{"term_name":"fout","term_url":"https:\/\/www.smartsearchwp.com\/nl\/docs-tag\/fout\/"},{"term_name":"REST","term_url":"https:\/\/www.smartsearchwp.com\/nl\/docs-tag\/rest\/"},{"term_name":"verboden","term_url":"https:\/\/www.smartsearchwp.com\/nl\/docs-tag\/verboden\/"},{"term_name":"WAF","term_url":"https:\/\/www.smartsearchwp.com\/nl\/docs-tag\/waf\/"}],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>De chatbot geeft \u2018Forbidden\u2019 of een foutpagina weer \u2014 wat moet ik doen? - SmartsearchWP<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.smartsearchwp.com\/nl\/docs\/de-chatbot-geeft-forbidden-of-een-foutpagina-weer-wat-moet-ik-doen\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"De chatbot geeft \u2018Forbidden\u2019 of een foutpagina weer \u2014 wat moet ik doen? - SmartsearchWP\" \/>\n<meta property=\"og:description\" content=\"De chatbot kan de melding \u201eForbidden\u201c weergeven wanneer de host of een CDN de REST-aanroep blokkeert. 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