{"id":2491,"date":"2024-10-15T08:24:11","date_gmt":"2024-10-15T06:24:11","guid":{"rendered":"https:\/\/www.smartsearchwp.com\/docs\/ik-heb-mijn-licentiesleutel-niet-ontvangen\/"},"modified":"2026-10-22T22:45:28","modified_gmt":"2026-10-22T20:45:28","password":"","slug":"ik-heb-mijn-licentiesleutel-niet-ontvangen","status":"publish","type":"docs","link":"https:\/\/www.smartsearchwp.com\/nl\/docs\/ik-heb-mijn-licentiesleutel-niet-ontvangen\/","title":{"rendered":"Ik heb mijn licentiesleutel niet ontvangen"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Als je <a href=\"https:\/\/www.smartsearchwp.com\/nl\/product\/premium\/\">de premium versie<\/a> van de SmartSearchWP-plugin hebt <a href=\"https:\/\/www.smartsearchwp.com\/nl\/product\/premium\/\">gekocht<\/a> en de licentiesleutel niet hebt ontvangen, volg dan deze stappen.<\/p>\n\n<p class=\"wp-block-paragraph\">Stap 1: De licentiesleutel is je toegestuurd in de e-mail ter bevestiging van je aankoop, boven de tabel met bestelgegevens. Als je deze e-mail niet hebt ontvangen, controleer dan je SPAM-map om er zeker van te zijn dat deze e-mail daar niet per ongeluk staat. <\/p>\n\n<p class=\"wp-block-paragraph\">Stap 2: Als je de e-mail die je aankoop bevestigt niet kunt vinden of als de e-mail geen licentiesleutel bevat, ga dan naar je <a href=\"https:\/\/www.smartsearchwp.com\/my-account\/\">klantenaccount op de smartSearchWP website<\/a>. Ga naar &#8220;Bestellingen&#8221; en je zou daar je licentiesleutel moeten vinden. <\/p>\n\n<figure class=\"wp-block-image size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"991\" height=\"476\" sizes=\"(max-width: 991px) 100vw, 991px\" src=\"https:\/\/www.smartsearchwp.com\/wp-content\/uploads\/2024\/10\/My-account-SmartsearchWP.png\" alt=\"\" class=\"wp-image-2480\" srcset=\"https:\/\/www.smartsearchwp.com\/wp-content\/uploads\/2024\/10\/My-account-SmartsearchWP.png 991w, https:\/\/www.smartsearchwp.com\/wp-content\/uploads\/2024\/10\/My-account-SmartsearchWP-300x144.png 300w, https:\/\/www.smartsearchwp.com\/wp-content\/uploads\/2024\/10\/My-account-SmartsearchWP-768x369.png 768w, https:\/\/www.smartsearchwp.com\/wp-content\/uploads\/2024\/10\/My-account-SmartsearchWP-360x173.png 360w, https:\/\/www.smartsearchwp.com\/wp-content\/uploads\/2024\/10\/My-account-SmartsearchWP-600x288.png 600w\" \/><\/figure>\n\n<p class=\"wp-block-paragraph\">Stap 3: Als je licentiesleutel nog steeds niet zichtbaar is, <a href=\"https:\/\/www.smartsearchwp.com\/nl\/docs\/hoe-neem-ik-contact-op-met-ondersteuning\/\">neem<\/a> dan <a href=\"https:\/\/www.smartsearchwp.com\/nl\/docs\/hoe-neem-ik-contact-op-met-ondersteuning\/\">contact op met support<\/a>.<\/p>\n\n<h2 class=\"wp-block-heading\">J&#8217;ai ma cl\u00e9, mais je ne trouve pas les addons Premium<\/h2>\n\n<p class=\"wp-block-paragraph\">Les addons Premium ne se t\u00e9l\u00e9chargent pas un par un depuis votre compte : ils s&#8217;installent depuis votre site.<\/p>\n\n<ol class=\"wp-block-list\">\n<li>Dans WordPress, allez dans <strong>SmartSearchWP &gt; Extensions<\/strong> (\u00ab Addons \u00bb si votre WordPress est en anglais).<\/li>\n\n<li>Collez votre cl\u00e9 dans <strong>Param\u00e8tres de licence &gt; Licence Premium<\/strong> et cliquez sur <strong>V\u00e9rifier votre licence premium<\/strong>.<\/li>\n\n<li>Une fois la licence valid\u00e9e, installez et activez les addons dont vous avez besoin depuis cette m\u00eame page.<\/li>\n<\/ol>\n\n<h2 class=\"wp-block-heading\">Je suis pass\u00e9 de la version gratuite \u00e0 Premium<\/h2>\n\n<p class=\"wp-block-paragraph\">Vous n&#8217;avez rien \u00e0 d\u00e9sinstaller : gardez le plugin gratuit, achetez la <a href=\"https:\/\/www.smartsearchwp.com\/product\/license-premium\/\">licence Premium<\/a>, puis suivez les \u00e9tapes ci-dessus.<\/p>\n\n<h2 class=\"wp-block-heading\">Je clique sur \u00ab V\u00e9rifier votre licence premium \u00bb et rien ne se passe<\/h2>\n\n<ul class=\"wp-block-list\">\n<li>Le bouton reste inactif tant que le champ de la cl\u00e9 est vide : collez la cl\u00e9 compl\u00e8te, sans espace avant ou apr\u00e8s.<\/li>\n\n<li>Si l&#8217;ic\u00f4ne de chargement tourne sans fin, la v\u00e9rification n&#8217;a pas pu joindre notre serveur de licences. Un pare-feu, un plugin de s\u00e9curit\u00e9 ou l&#8217;h\u00e9bergeur bloque souvent <code>admin-ajax.php<\/code> ou les connexions sortantes. Videz le cache, r\u00e9essayez, puis \u00e9crivez \u00e0 hello@smartsearchwp.com en indiquant l&#8217;adresse de votre site.<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">Ma cl\u00e9 est refus\u00e9e ou \u00ab li\u00e9e \u00e0 un autre site \u00bb<\/h2>\n\n<p class=\"wp-block-paragraph\">Voir <a href=\"https:\/\/www.smartsearchwp.com\/docs\/je-viens-dacheter-une-licence-premium-mais-elle-indique-quelle-est-liee-a-un-autre-site-web-comment-puis-je-resoudre-ce-probleme\/\">Je viens d&#8217;acheter une licence premium, mais elle indique qu&#8217;elle est li\u00e9e \u00e0 un autre site web<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Als je de premium versie van de SmartSearchWP-plugin hebt gekocht en de licentiesleutel niet hebt ontvangen, volg dan deze stappen. Stap 1: De licentiesleutel is je toegestuurd in de e-mail ter bevestiging van je aankoop, boven de tabel met bestelgegevens. Als je deze e-mail niet hebt ontvangen, controleer dan je SPAM-map om er zeker van [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"doc_category":[88],"doc_tag":[],"class_list":["post-2491","docs","type-docs","status-publish","hentry","doc_category-algemeen"],"acf":[],"year_month":"2026-10","word_count":347,"total_views":"105","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Webdigit","author_nicename":"webdigit","author_url":"https:\/\/www.smartsearchwp.com\/nl\/author\/webdigit\/"},"doc_category_info":[{"term_name":"Algemeen","term_url":"https:\/\/www.smartsearchwp.com\/nl\/docs-category\/algemeen\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ik heb mijn licentiesleutel niet ontvangen - SmartsearchWP<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.smartsearchwp.com\/nl\/docs\/ik-heb-mijn-licentiesleutel-niet-ontvangen\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ik heb mijn licentiesleutel niet ontvangen - SmartsearchWP\" \/>\n<meta property=\"og:description\" content=\"Als je de premium versie van de SmartSearchWP-plugin hebt gekocht en de licentiesleutel niet hebt ontvangen, volg dan deze stappen. 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