{"id":1620,"date":"2024-06-17T13:29:13","date_gmt":"2024-06-17T11:29:13","guid":{"rendered":"https:\/\/www.smartsearchwp.com\/faq\/"},"modified":"2026-10-21T23:53:58","modified_gmt":"2026-10-21T21:53:58","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.smartsearchwp.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1620\" class=\"elementor elementor-1620 elementor-1583\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-616c15c e-flex e-con-boxed e-con e-parent\" data-id=\"616c15c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1dfd8c3 elementor-widget elementor-widget-text-editor\" data-id=\"1dfd8c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We&#8217;ll do our best to answer your questions in our FAQ section.<\/p>\n<p>If you can&#8217;t find the answer to your question here, don&#8217;t hesitate to leave us a message via hello[@]smartsearchwp.com.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-94bff17 elementor-grid-3 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-widget elementor-widget-betterdocs-category-grid\" data-id=\"94bff17\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;grid_column&quot;:&quot;3&quot;,&quot;grid_column_tablet&quot;:&quot;2&quot;,&quot;grid_column_mobile&quot;:&quot;1&quot;}\" data-widget_type=\"betterdocs-category-grid.default\">\n\t\t\t\t\t\n<div\n\tid=\"el-betterdocs-cat-grid-94bff17\" class=\"betterdocs-category-grid-wrapper betterdocs-elementor\">\n\t<div\n\t\tclass=\"betterdocs-category-grid-inner-wrapper betterdocs-category-grid grid layout-flex\" data-layout-mode=\"grid\" data-column_space_desktop=\"\" data-column_space_tab=\"\" data-column_space_mobile=\"\" data-column=\"3\" data-column_desktop=\"3\" data-column_tab=\"2\" data-column_mobile=\"1\">\n\t\t\n<article\n\tdata-id=\"78\" class=\"betterdocs-single-category-wrapper category-grid default\">\n\t<div class=\"betterdocs-single-category-inner\">\n\t\t\n<div class=\"betterdocs-category-header\">\n\t<div class=\"betterdocs-category-header-inner\">\n\t\t\n<div class=\"betterdocs-category-icon\">\n\t<img decoding=\"async\" alt=\"betterdocs-category-icon\" class=\"betterdocs-category-icon-img\" src=\"https:\/\/www.smartsearchwp.com\/wp-content\/plugins\/betterdocs\/assets\/static\/admin\/images\/betterdocs-cat-icon.svg?v=4.9.5\" \/><\/div>\n<h2 class=\"betterdocs-category-title\">Features<\/h2>\n<div data-count=\"29\" class=\"betterdocs-category-items-counts\">\n\t<span>\n\t\t 29 \t<\/span>\n<\/div>\n\t<\/div>\n<\/div>\n<div class=\"betterdocs-body\">\n<ul class=\"betterdocs-articles-list\">\n\t<li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/www.smartsearchwp.com\/en\/docs\/can-i-use-content-from-another-website-as-a-knowledge-base\/\"><span>Can I use content from another website as a knowledge base?<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/www.smartsearchwp.com\/en\/docs\/what-content-does-smartsearchwp-index\/\"><span>What content does SmartSearchWP index?<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/www.smartsearchwp.com\/en\/docs\/does-the-chatbot-understand-voice-what-is-the-microphone-for\/\"><span>Does the chatbot understand voice? What is the microphone for?<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/www.smartsearchwp.com\/en\/docs\/how-do-i-hide-the-chatbot-on-mobile-or-on-certain-pages\/\"><span>How do I hide the chatbot on mobile or on certain pages?<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/www.smartsearchwp.com\/en\/docs\/does-the-rag-auto-sync-addon-automatically-regenerate-embeddings\/\"><span>Does the RAG Auto Sync addon automatically regenerate embeddings?<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/www.smartsearchwp.com\/en\/docs\/can-i-see-an-example-of-how-the-full-page-addon-works\/\"><span>Can I see an example of how the Full Page addon works?<\/span> <\/a><\/li><\/ul>\n<\/div>\n<div class=\"betterdocs-footer\">\n\t\n<a class=\"docs-cat-link-btn betterdocs-category-link-btn\" href=\"https:\/\/www.smartsearchwp.com\/en\/docs-category\/features\/\">\n\tFind out more<i class=\"fas fa-angle-right\"><\/i><\/a>\n<\/div>\n\t<\/div>\n<\/article>\n\n<article\n\tdata-id=\"87\" class=\"betterdocs-single-category-wrapper category-grid default\">\n\t<div class=\"betterdocs-single-category-inner\">\n\t\t\n<div class=\"betterdocs-category-header\">\n\t<div class=\"betterdocs-category-header-inner\">\n\t\t\n<div class=\"betterdocs-category-icon\">\n\t<img decoding=\"async\" alt=\"betterdocs-category-icon\" class=\"betterdocs-category-icon-img\" src=\"https:\/\/www.smartsearchwp.com\/wp-content\/plugins\/betterdocs\/assets\/static\/admin\/images\/betterdocs-cat-icon.svg?v=4.9.5\" \/><\/div>\n<h2 class=\"betterdocs-category-title\">General<\/h2>\n<div data-count=\"35\" class=\"betterdocs-category-items-counts\">\n\t<span>\n\t\t 35 \t<\/span>\n<\/div>\n\t<\/div>\n<\/div>\n<div class=\"betterdocs-body\">\n<ul class=\"betterdocs-articles-list\">\n\t<li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/www.smartsearchwp.com\/en\/docs\/what-happens-when-the-premium-license-expires\/\"><span>What happens when the premium license expires?<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/www.smartsearchwp.com\/en\/docs\/which-ai-models-are-compatible-with-smartsearchwp\/\"><span>Which AI models are compatible with SmartSearchWP?<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/www.smartsearchwp.com\/en\/docs\/can-the-chatbot-display-my-whatsapp-viber-or-work-email\/\"><span>Can the chatbot display my WhatsApp, Viber, or work email?<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/www.smartsearchwp.com\/en\/docs\/where-can-i-download-the-free-version-vs-the-premium-version-of-smartsearchwp\/\"><span>Where can I download the free version vs. the Premium version of SmartSearchWP?<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/www.smartsearchwp.com\/en\/docs\/how-does-smartsearchwp-handle-languages-and-multilingual-functionality\/\"><span>How does SmartSearchWP handle languages and multilingual functionality?<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/www.smartsearchwp.com\/en\/docs\/what-can-you-customize-for-free-in-smartsearchwp-freemium\/\"><span>What can you customize for free in SmartSearchWP (freemium)?<\/span> <\/a><\/li><\/ul>\n<\/div>\n<div class=\"betterdocs-footer\">\n\t\n<a class=\"docs-cat-link-btn betterdocs-category-link-btn\" href=\"https:\/\/www.smartsearchwp.com\/en\/docs-category\/general\/\">\n\tFind out more<i class=\"fas fa-angle-right\"><\/i><\/a>\n<\/div>\n\t<\/div>\n<\/article>\n\n<article\n\tdata-id=\"97\" class=\"betterdocs-single-category-wrapper category-grid default\">\n\t<div class=\"betterdocs-single-category-inner\">\n\t\t\n<div class=\"betterdocs-category-header\">\n\t<div class=\"betterdocs-category-header-inner\">\n\t\t\n<div class=\"betterdocs-category-icon\">\n\t<img decoding=\"async\" alt=\"betterdocs-category-icon\" class=\"betterdocs-category-icon-img\" src=\"https:\/\/www.smartsearchwp.com\/wp-content\/plugins\/betterdocs\/assets\/static\/admin\/images\/betterdocs-cat-icon.svg?v=4.9.5\" \/><\/div>\n<h2 class=\"betterdocs-category-title\">Premium<\/h2>\n<div data-count=\"13\" class=\"betterdocs-category-items-counts\">\n\t<span>\n\t\t 13 \t<\/span>\n<\/div>\n\t<\/div>\n<\/div>\n<div class=\"betterdocs-body\">\n<ul class=\"betterdocs-articles-list\">\n\t<li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/www.smartsearchwp.com\/en\/docs\/what-happens-when-the-premium-license-expires\/\"><span>What happens when the premium license expires?<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/www.smartsearchwp.com\/en\/docs\/differences-between-core-reports-analytics-add-ons-and-third-party-plugin-recommendations\/\"><span>Differences Between Core Reports, Analytics Add-ons, and Third-Party Plugin Recommendations<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/www.smartsearchwp.com\/en\/docs\/how-can-i-direct-the-chatbot-to-my-services-products-or-pricing\/\"><span>How can I direct the chatbot to my services, products, or pricing?<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/www.smartsearchwp.com\/en\/docs\/are-smartsearchwp-add-ons-sold-separately\/\"><span>Are SmartSearchWP add-ons sold separately?<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/www.smartsearchwp.com\/en\/docs\/are-there-any-promotions-or-discounts-on-smartsearchwp-add-ons\/\"><span>Are there any promotions or discounts on SmartSearchWP add-ons?<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/www.smartsearchwp.com\/en\/docs\/smartsearchwp-partner-and-reseller-program\/\"><span>SmartSearchWP Partner and Reseller Program<\/span> <\/a><\/li><\/ul>\n<\/div>\n<div class=\"betterdocs-footer\">\n\t\n<a class=\"docs-cat-link-btn betterdocs-category-link-btn\" href=\"https:\/\/www.smartsearchwp.com\/en\/docs-category\/premium-en\/\">\n\tFind out more<i class=\"fas fa-angle-right\"><\/i><\/a>\n<\/div>\n\t<\/div>\n<\/article>\n\n<article\n\tdata-id=\"86\" class=\"betterdocs-single-category-wrapper category-grid default\">\n\t<div class=\"betterdocs-single-category-inner\">\n\t\t\n<div class=\"betterdocs-category-header\">\n\t<div class=\"betterdocs-category-header-inner\">\n\t\t\n<div class=\"betterdocs-category-icon\">\n\t<img decoding=\"async\" alt=\"betterdocs-category-icon\" class=\"betterdocs-category-icon-img\" src=\"https:\/\/www.smartsearchwp.com\/wp-content\/plugins\/betterdocs\/assets\/static\/admin\/images\/betterdocs-cat-icon.svg?v=4.9.5\" \/><\/div>\n<h2 class=\"betterdocs-category-title\">Technical<\/h2>\n<div data-count=\"37\" class=\"betterdocs-category-items-counts\">\n\t<span>\n\t\t 37 \t<\/span>\n<\/div>\n\t<\/div>\n<\/div>\n<div class=\"betterdocs-body\">\n<ul class=\"betterdocs-articles-list\">\n\t<li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/www.smartsearchwp.com\/en\/docs\/is-smartsearchwp-compatible-with-my-theme-elementor-and-translation-plugins\/\"><span>Is SmartSearchWP compatible with my theme, Elementor and translation plugins?<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/www.smartsearchwp.com\/en\/docs\/is-my-sites-content-sent-to-openai-to-create-the-embeddings\/\"><span>Is my site&#8217;s content sent to OpenAI to create the embeddings?<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/www.smartsearchwp.com\/en\/docs\/what-to-do-if-the-chatbot-shows-an-openai-error-model-unavailable-quota-exceeded-error-429\/\"><span>What to do if the chatbot shows an OpenAI error (model unavailable, quota exceeded, error 429)?<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/www.smartsearchwp.com\/en\/docs\/smartsearchwp-technical-requirements-php-mysql-wordpress\/\"><span>SmartSearchWP Technical Requirements (PHP, MySQL, WordPress)<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/www.smartsearchwp.com\/en\/docs\/the-chatbot-displays-forbidden-or-an-error-page-what-should-i-do\/\"><span>The chatbot displays &#8220;Forbidden&#8221; or an error page\u2014what should I do?<\/span> <\/a><\/li><li><i class=\"far fa-file-alt\"><\/i><a href=\"https:\/\/www.smartsearchwp.com\/en\/docs\/is-it-possible-to-customize-the-code-of-displayed-events-can-i-display-an-event-with-an-image-and-text-as-a-card-is-there-a-way-to-overwrite-custom-templates\/\"><span>Is it possible to customize the code of displayed events? Can I display an event with an image and text as a card? Is there a way to overwrite custom templates?<\/span> <\/a><\/li><\/ul>\n<\/div>\n<div class=\"betterdocs-footer\">\n\t\n<a class=\"docs-cat-link-btn betterdocs-category-link-btn\" href=\"https:\/\/www.smartsearchwp.com\/en\/docs-category\/technical\/\">\n\tFind out more<i class=\"fas fa-angle-right\"><\/i><\/a>\n<\/div>\n\t<\/div>\n<\/article>\n\t<\/div>\n\t\t<div class=\"clearfix\"><\/div>\n\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>We&#8217;ll do our best to answer your questions in our FAQ section. If you can&#8217;t find the answer to your question here, don&#8217;t hesitate to leave us a message via hello[@]smartsearchwp.com. Fonctionnalit\u00e9s 39 Puis-je utiliser le contenu d&rsquo;un autre site web comme base de connaissances ? Quel contenu SmartSearchWP indexe-t-il ? Comment masquer le chatbot [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-1620","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - SmartsearchWP<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.smartsearchwp.com\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - SmartsearchWP\" \/>\n<meta property=\"og:description\" content=\"We&#8217;ll do our best to answer your questions in our FAQ section. 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If you can&#8217;t find the answer to your question here, don&#8217;t hesitate to leave us a message via hello[@]smartsearchwp.com. Fonctionnalit\u00e9s 39 Puis-je utiliser le contenu d&rsquo;un autre site web comme base de connaissances ? Quel contenu SmartSearchWP indexe-t-il ? 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