{"id":2039,"date":"2024-07-08T09:21:10","date_gmt":"2024-07-08T07:21:10","guid":{"rendered":"https:\/\/www.smartsearchwp.com\/docs\/ive-a-critical-error-what-should-i-do\/"},"modified":"2024-09-02T14:31:35","modified_gmt":"2024-09-02T12:31:35","password":"","slug":"ive-a-critical-error-what-should-i-do","status":"publish","type":"docs","link":"https:\/\/www.smartsearchwp.com\/en\/docs\/ive-a-critical-error-what-should-i-do\/","title":{"rendered":"I&#8217;ve a critical error. What should I do?"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">Step 1: Check your email<\/h3>\n\n<ul class=\"wp-block-list\">\n<li>Administrator email: Check your site administrator&#8217;s email inbox for instructions. WordPress usually sends an email with details of the error and possible steps to resolve it. <\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">Step 2: Access WordPress recovery mode<\/h3>\n\n<ul class=\"wp-block-list\">\n<li>Recovery mode link: The WordPress email may contain a special link to put your site in recovery mode. This allows you to log in and deactivate the problematic plugin. <\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">Step 3: Deactivate the plugin<\/h3>\n\n<ol class=\"wp-block-list\">\n<li>Connect to WordPress: Use the recovery mode link to connect to your WordPress admin panel.<\/li>\n\n\n\n<li>Navigate to Plugins: Go to the &#8216;Plugins&#8217; section.<\/li>\n\n\n\n<li>Deactivate all plugins other than Smartsearch and reactivate them one by one: You should find the plugin that is in conflict.<\/li>\n<\/ol>\n\n<h3 class=\"wp-block-heading\">Step 4: Diagnose the error<\/h3>\n\n<ol class=\"wp-block-list\">\n<li>Check the error logs: Consult your server&#8217;s error logs for details of the critical error.<\/li>\n\n\n\n<li>Check the smartsearch plugin error log<\/li>\n\n\n\n<li>Contact support: If you are unable to resolve the problem, contact SmartSearchWP support for further assistance: https:\/\/wordpress.org\/support\/plugin\/smartsearchwp\/<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Step 1: Check your email Step 2: Access WordPress recovery mode Step 3: Deactivate the plugin Step 4: Diagnose the error<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"doc_category":[86],"doc_tag":[],"class_list":["post-2039","docs","type-docs","status-publish","hentry","doc_category-technical"],"acf":[],"year_month":"2026-04","word_count":159,"total_views":"137","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Webdigit","author_nicename":"webdigit","author_url":"https:\/\/www.smartsearchwp.com\/en\/author\/webdigit\/"},"doc_category_info":[{"term_name":"Technical","term_url":"https:\/\/www.smartsearchwp.com\/en\/docs-category\/technical\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>I&#039;ve a critical error. What should I do? - SmartsearchWP<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.smartsearchwp.com\/en\/docs\/ive-a-critical-error-what-should-i-do\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"I&#039;ve a critical error. 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